Cancellation & Refunds Policy

Cancellation & Refunds Policy

REFUNDS MAY BE ISSUED UNDER THE FOLLOWING CIRCUMSTANCES:

  • The product ordered by you is not in stock with us.*

  • The shipping address is not serviceable by us.*

  • If you comply with the returns policy stated above

  • The product returned by you is found to be in good condition and is not tampered with.

  • You have paid twice for a single order from the same mobile number.

Cancellation 

  • Orders once dispatched are not eligible for cancellation. Orders can be requested for cancellation before it is dispatched by writing to us at https://wa.me/917021055281

  • Refunds of cancelled orders will take 5 to 7 days for the amount to reflect in the original mode of payment.

  • Are there any processing fees for returns and replacements?

There is no processing fee for returns or replacements. However, in case you request a replacement of your product with a higher-priced product, you will have to pay the difference amount accordingly.

  • In the case of a prepaid order, the amount will be refunded to the same account from which the order has been placed. Only, once we receive the product and complete the verification process, the amount will be processed in 5-7 working days.

  • In the case of Cash On Delivery, the amount will be transferred to the Bank Account mentioned while placing the return request. Only, once we receive the product and complete the verification process, the amount will be processed in 7-10 working days.

  • In how many days will the money be refunded?

Once the refund request is processed, the amount will be transferred within 5-7 working days.

  • How many days will it take to deliver the replaced product?

Once the request for replacement of the product is approved, we will dispatch your replacement within 3-5 working days.