Replacement Policy
All our shipments are inspected carefully before dispatch. If you receive a product in the below-mentioned state, kindly notify us within 7 days.
REPLACEMENT POLICY: ACCEPTABLE REASONS FOR REPLACEMENT:
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Products can be requested for replacement within 48 hours from delivery if the product is Damaged, Leaking, Tampered or Broken.
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Wrong Product Delivered
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Product Post Expiration Date
UNACCEPTABLE REASON FOR REPLACEMENT:
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Opened / Used / Altered products.
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Original Packaging (cartons, labels, etc.) missing.
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The Replacement request is generated after 48 hours from the time of delivery.
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The product being replaced for any other reason apart from manufacturing defects.
PROCESS FOR REPLACEMENT:
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You will need to notify us within 48 hours of receiving your product.
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Kindly ensure to email us images as proof at https://wa.me/918928839209
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We will investigate and review your return request within 2 working days.
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Please do not discard the product.
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If based on our examination, the product is beyond use and in damaged condition, then we will request you to discard the product. In this case, we will extend you a replacement accordingly.
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In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges.
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After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly.
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Please note that replacement will depend upon stock availability.
